Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Effective Date: October 7th, 2025
Welcome to Tactical Supply Network LLC (“TSN,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of www.TacticalSupplyNetwork.com (the “Site”) and all sales of products and services (“Products”) by TSN. By accessing the Site, creating an account, or placing an order, you (“Buyer,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Statement and Cookies Policy (collectively, the “Agreement”). If you use the Site on behalf of an organization, you represent that you have authority to bind that organization to this Agreement. If you do not agree, do not use the Site or place orders.
For purposes of these Terms & Conditions (the “Terms”), the following definitions apply:
Unless otherwise specified, terms defined under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR) shall have the meanings ascribed to them therein.
1. Changes to Terms: We may amend these Terms at any time by posting an updated version with a new effective date. Your continued use of the Site or placement of orders after changes are posted constitutes acceptance of the updated Terms.
2. Licensing; Legal Compliance: TSN maintains all required licenses applicable to its activities (e.g., FFL, as applicable) and conducts business subject to U.S. federal, state, and international laws and regulations, including those administered by the ATF, U.S. Department of State (e.g., ITAR), and U.S. Department of Commerce (e.g., EAR). Buyer agrees to comply with all applicable laws governing purchase, possession, shipment, importation, exportation, resale, storage, use, and disposal of Products. TSN may cancel any order for noncompliance; deposits may be forfeited where permitted by law. Refunds in the event of government-blocked shipments are governed exclusively by Section 14.1.
3. Proof of Eligibility & Documentation: Buyer must provide all documentation required for lawful purchase and possession (e.g., licenses, permits, end-user certificates, agency letters, import permits, export licenses, KYC information). For international orders, Buyer is responsible for obtaining all import permissions and for compliance with destination-country laws. TSN may refuse, suspend, or cancel orders if documentation is incomplete, inaccurate, or not timely provided—without liability to TSN.
4. Product Information; Availability & Pricing: We strive for accuracy, but all Products are sold “AS-IS” and “AS-AVAILABLE.” Specifications, descriptions, images, availability, and pricing may change without notice. TSN may discontinue or substitute Products at any time. If an error in price or information is discovered, we may cancel or reissue the order. If a Product is not as described, Buyer’s sole remedy is return in accordance with Section 10 (if eligible).
5. Orders; Acceptance: All orders are offers to buy subject to TSN’s acceptance and availability. TSN may accept, reject, or cancel any order (including after acknowledgment) for any lawful reason, including suspected fraud, compliance risk, credit concerns, or documentation issues. No order is binding on TSN until confirmed in writing by TSN (e.g., order confirmation or invoice).
6. Payment Terms; Chargebacks: Unless otherwise agreed in a TSN-signed writing, full payment is required prior to shipment. Accepted payment methods are as stated on invoice. Late or nonpayment may result in cancellation, restocking fees, collection costs, interest, and/or suspension of further deliveries. Buyer agrees not to initiate chargebacks for properly fulfilled orders; unjustified chargebacks may be treated as a breach, and Buyer will be responsible for associated costs. All prices are denominated in U.S. Dollars unless otherwise stated. Buyer is responsible for any currency-conversion, wire, or transfer fees. Unauthorized or bad-faith chargebacks may incur recovery and administrative costs up to 150 % of the disputed amount.
7. Shipping, Title, and Risk of Loss:
:
7.1 Default Terms (Incoterms): Unless expressly agreed in a TSN-signed writing, all shipments are sold Incoterms® 2020 — EXW (Ex-Works) from TSN’s designated facility.
7.2 Risk of Loss: Under EXW, risk of loss transfers to Buyer when the goods are placed at Buyer’s disposal at TSN’s facility (loading and carriage at Buyer’s risk/cost). If TSN arranges carriage as a courtesy, it does so as Buyer’s agent; risk remains with Buyer, and all transit claims must be filed by Buyer with the carrier.
7.3 Title: Title transfers to Buyer upon TSN’s receipt of full payment for the applicable goods, unless the invoice or a TSN-signed writing specifies otherwise.
7.4 Domestic Carriage (if arranged): For domestic movements arranged by TSN, shipments are via common carrier. TSN is not responsible for transit delays, loss, or damage. Buyer must inspect on receipt and file claims directly with the carrier.
7.5 International Shipments: All exports are subject to applicable export controls and sanctions (see Section 14). Buyer is responsible for export/import clearances (unless otherwise agreed), duties, taxes, VAT/GST, brokerage, storage, demurrage, inspections, and related fees. TSN is not liable for seizures, clearance failures, or customs delays.
7.6 Costs & Estimates: Buyer pays all freight, hazmat/special handling, surcharges, and accessorials. Any freight quote is an estimate and may be adjusted to actual carrier charges and conditions.
7.7 Insurance: Unless otherwise agreed in writing, Buyer is responsible for transit insurance from the EXW point onward.
8. Delivery Schedules: Delivery dates are estimates only. TSN is not liable for delays or failure to deliver due to causes beyond TSN’s reasonable control (see Section 15, Force Majeure). Partial shipments may be made and invoiced separately.
9. Inspection & Acceptance: Buyer must inspect all shipments promptly on receipt and notify TSN in writing of any shortage, damage, or nonconformity within five (5) business days. Failure to provide timely written notice constitutes final acceptance and waiver of claims regarding the delivered goods.
10. Returns & Refunds: All returns require prior written authorization (RMA) from TSN. Unless otherwise required by law, returns are permitted only if (i) authorized in writing by TSN, (ii) unused, unopened, and in original packaging, and (iii) shipped back at Buyer’s expense within the time stated in the RMA. Ammunition, firearms, customized/special-order items, and hazardous materials are nonreturnable and nonrefundable. TSN may inspect returned items before issuing any credit or refund. Restocking fees (up to 25%) may apply. Approved refunds will be processed within up to thirty (30) business days after TSN’s receipt and inspection. Buyer bears all risk of loss or damage in return transit.
11. Warranty Disclaimer: TSN MAKES NO WARRANTIES, EXPRESS OR IMPLIED. PRODUCTS ARE SOLD “AS-IS,” “WHERE-IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, TSN DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Any manufacturer warranties, if available, are the Buyer’s sole recourse, and Buyer agrees to look solely to the manufacturer for any repair, replacement, or service.
12. Limitation of Liability: To the fullest extent permitted by law, TSN is not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages (including lost profits, loss of business, data, or goodwill) arising out of or related to the Site, Products, or these Terms—even if advised of the possibility. TSN’s maximum aggregate liability for any claim is limited to the purchase price actually paid for the specific Product giving rise to the claim.
13. Indemnification (Products & Use) : Buyer agrees to indemnify, defend, and hold harmless TSN and its affiliates, officers, directors, employees, and agents from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) Buyer’s purchase, possession, handling, storage, transportation, resale, or use/misuse of Products; (b) violation of law; or (c) breach of this Agreement. This obligation survives any sale and termination of this Agreement.
14. Export Controls, Sanctions & End-Use: Products may be subject to U.S. export controls (e.g., ITAR, EAR) and sanctions programs. Buyer will not export, re-export, transfer, or divert Products or related technical data in violation of applicable laws. TSN may require End-User Certificates, end-use statements, and other due-diligence documents; Buyer must promptly provide accurate, complete information. TSN makes no representation about export classification or licensing requirements for Buyer’s destination or intended end-use; Buyer is solely responsible for compliance at destination.
14.1 Regulatory Non-Performance; Refund Terms (ITAR/EAR/OFAC): Notwithstanding Section 10, if shipment, delivery, transfer, or export of any Product is prevented, delayed, revoked, suspended, or denied by a U.S. or foreign governmental authority (including, without limitation, the U.S. Department of State under ITAR, the U.S. Department of Commerce under EAR, or OFAC) for reasons not caused by Buyer’s breach of this Agreement or violation of law (a “Regulatory Event”), TSN will, provided the Product can be returned to TSN or its supplier in commercially resalable condition, refund to Buyer the amounts actually received by TSN for the affected Product minus the following non-refundable, out-of-pocket costs (collectively, “Non-Refundable Costs”): governmental application/permit/license/registration fees; filing and courier fees; brokerage, inspection, and third-party compliance costs; carrier, drayage, storage, demurrage, and terminal fees; hazmat/special handling charges; insurance premiums; bank/wire/FX charges; legal and professional fees; travel and translation costs; and any other amounts that are not recoverable by TSN acting reasonably.
(a) Process & Timing. Any refund due under this Section 14.1 will be issued within sixty (60) business days after (i) TSN’s confirmation that a Regulatory Event prevents lawful delivery, and (ii) TSN’s receipt (or supplier’s receipt) and inspection of the returned Product, if applicable.
(b) Cooperation. Buyer will promptly provide documents, declarations, and reasonable cooperation TSN requests to pursue licenses, appeals, or returns.
(c) No Refund Where Buyer at Fault. If the Regulatory Event results from Buyer’s acts/omissions—including inaccurate or incomplete documentation, end-use/end-user misrepresentation, sanctions screening failure, or destination-country noncompliance—TSN may cancel the order without refund, and Buyer remains liable for all resulting costs and indemnity per Section 13.
(d) Seizure/Non-Returnable Goods. If the Product cannot be returned to TSN or its supplier (including due to seizure, forfeiture, destruction, expiry, or safety regulations), TSN will have no refund obligation under this Section 14.1, but will reasonably cooperate (at Buyer’s expense) with Buyer’s efforts to seek release or recovery.
(e) Exclusive Remedy. The refund mechanism in this Section 14.1 is Buyer’s sole and exclusive remedy for any Regulatory Event, and TSN will have no liability for indirect, incidental, or consequential damages, consistent with Section 12.
15. Force Majeure: TSN is not liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, embargoes, government actions, labor disputes, shortages, carrier delays, port congestion, pandemics/epidemics, or supply chain interruptions. Performance is excused for the duration of such event, and schedules may be adjusted.
16. Website Terms of Use:
16.1 Lawful Use. You will use the Site only in compliance with applicable laws and will not transmit unlawful, infringing, harmful, or objectionable content.
16.2 Privacy & Cookies. Your use of the Site is governed by our Privacy Statement and Cookies Policy, which describe how we collect, use, and share personal data and how cookies operate. By using the Site, you consent to those practices.
16.3 Accessibility. TSN strives to maintain an accessible Site consistent with applicable laws/standards. Contact us if you encounter barriers.
16.4 Intellectual Property. All Site content (text, images, graphics, logos, audio/video) is owned or licensed by TSN and protected by IP laws. No license is granted except as necessary for normal Site use. You may not copy, scrape, harvest, modify, distribute, or create derivative works without TSN’s prior written consent.
16.5 User Content. Where permitted, you are solely responsible for content you submit. TSN may remove or disable content that violates law or these Terms and may cooperate with authorities.
16.6 Security; No Unauthorized Access. You will not attempt to gain unauthorized access to the Site, accounts, or networks, or disrupt or interfere with Site operations.
16.7 Third-Party Links. Third-party sites are not under TSN’s control; TSN is not responsible for their content, policies, or availability. Your dealings with third parties are solely between you and them.
16.8 Data Security & Breach Notice. TSN uses reasonable administrative, technical, and physical safeguards. In the event of a data incident affecting your personal information, TSN will follow applicable breach-notification laws.
16.9 Age Restrictions. You represent you are legally eligible (e.g., 18+) to use the Site and purchase Products under applicable law.
16.10 Commercial Use Limits. You will not use Site content or data for commercial exploitation (including scraping or bulk downloads) without TSN’s written permission.
17. Resale & Redistribution: Products are sold for end-use only unless TSN explicitly authorizes resale in writing. Unauthorized resale or diversion may violate law and these Terms and may result in immediate cancellation, refusal of future sales, and legal action.
18. Taxes & Duties: Buyer is responsible for all applicable sales/use taxes, excise taxes, VAT/GST, customs duties, tariffs, brokerage, and similar charges related to orders. TSN may collect estimated taxes where required; ultimate responsibility remains with Buyer.
19. Electronic Communications Consent: By providing contact information and using the Site, you consent to receive transactional and administrative communications (e.g., order confirmations, invoices, shipping updates) and, where permitted, promotional messages (you may opt out of marketing as described in the Privacy Statement).
20. Dispute Resolution; Arbitration; Class-Action Waiver:
20.1 Good-Faith Negotiation. The parties will first attempt in good faith to resolve any dispute arising from or relating to this Agreement.
20.2 Binding Arbitration. If unresolved, any dispute shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration
Rules. The seat/place of arbitration is Palm Beach County, Florida, USA. A single arbitrator will be appointed. The award is final and may be entered in any court of competent jurisdiction.
20.3 Individual Proceedings Only. No class, collective, consolidated, or representative actions are permitted. The parties waive any right to a jury trial.
20.4 Injunctive Relief. Notwithstanding the above, TSN may seek injunctive or equitable relief in a court of competent jurisdiction (including for IP, confidentiality, compliance, or misuse of the Site).
21. Governing Law; Venue: This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Subject to Section 20, the exclusive venue for any permitted court action is Palm Beach County, Florida.
22. Firearms, Ammunition & Gear — Use & Indemnity: Buyer affirms all purchases are for lawful purposes and agrees to comply with all applicable laws governing use, handling, storage, transportation, resale, and disposal. Buyer assumes all risks associated with these Products and will indemnify TSN as set out in Section 13. These obligations survive completion or termination of any transaction.
23. Reservation of Rights: TSN may, at its sole discretion and without notice, modify or discontinue services, restrict access to the Site, refuse or cancel orders, or enforce these Terms to protect its legal and business interests.
24. Notices: Notices to TSN must be sent to the address below (with a copy by email). Notices to Buyer may be sent to the billing, shipping, or email address provided to TSN.
Tactical Supply Network LLC
8125 Monetary Drive, Suite G1, West Palm Beach, FL 33408
Email: info@TSNConnect.com
Phone: +1 (917) 657-9657
25. Miscellaneous:
No Waiver. Failure to enforce any provision is not a waiver.
Severability. If any provision is held invalid or unenforceable, the remainder remains in effect.
Assignment. Buyer may not assign rights or delegate duties without TSN’s written consent; TSN may assign this Agreement.
Headings. Headings are for convenience only.
Entire Agreement. This Agreement is the entire agreement between the parties concerning the Site and the sale of Products and supersedes all prior or contemporaneous communications. Modifications must be in a writing signed by TSN.
Survival. Sections that by their nature should survive (including, without limitation, Sections 10–14, 16, 18–22, and this Section 25) survive termination.
By using our Site or purchasing our Products, you acknowledge that you have read and agree to these Terms in full. Thank you for choosing Tactical Supply Network.
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